Legal Notice & Commitments
Intellectual Property
All content available on the website ekhophos.com, including but not limited to:
texts
meditations
audio recordings
videos
programs
visual materials
graphic elements
concepts
logos
website structure
is the exclusive property of Zuzana Lemaire – Ekhophos, unless otherwise stated.
This content is protected by copyright laws and applicable intellectual property regulations.
Any reproduction, representation, modification, adaptation, distribution, publication, transmission, or exploitation, in whole or in part, of the website content by any means whatsoever is strictly prohibited without prior written authorization.
In particular, it is prohibited to:
Copy or reproduce the meditations, even partially
Modify texts or content for republication
Publicly share protected content
Use the content for commercial or professional purposes without authorization
The meditations, texts, and programs provided on this website are intended strictly for personal use. Any distribution, redistribution, public sharing, or exploitation, even if modified, is prohibited without prior written consent.
Any unauthorized use constitutes an infringement of intellectual property rights and may result in legal action in accordance with applicable laws.
Terms and Conditions of Use and Sale
1. Purpose
These Terms and Conditions of Use and Sale (hereinafter “Terms”) define the conditions under which users may access and use the website ekhophos.com, as well as the conditions governing the sale of products and services offered by Ekhophos.
By accessing the website or purchasing any product or service, the user fully and unconditionally accepts these Terms.
2. Website Publisher
The website ekhophos.com is published by:
Zuzana Lemaire
Rouen, Normandy, France
Email: ekhophos@gmail.com
3. Access to the Website
The website is accessible to any user with internet access.
Ekhophos reserves the right to suspend, restrict, or modify access to the website at any time, particularly for maintenance or updates.
4. Products and Services
The website may offer:
Audio meditations
Digital books
Online programs
Individual sessions
Workshops or events
Product and service descriptions are provided as accurately as possible.
5. Orders and Payment
All orders become final upon confirmation of payment.
Payments are processed through secure third-party payment platforms.
Ekhophos does not store any banking information.
6. Digital Products
Digital content is made available immediately after purchase.
By completing the purchase, the customer expressly agrees to the immediate delivery of the digital content and acknowledges that this results in the waiver of the statutory right of withdrawal, in accordance with applicable consumer protection laws.
Therefore, digital products are non-refundable.
7. Sessions and Events
Cancellation and refund conditions are detailed in the Refund Policy available on the website.
8. Intellectual Property
All content available on the website (including texts, meditations, audio files, visuals, programs, concepts, and website structure) is protected by intellectual property laws and remains the exclusive property of Zuzana Lemaire – Ekhophos.
Any reproduction, modification, distribution, or public use without prior written authorization is strictly prohibited.
9. Disclaimer of Liability
The content provided on this website is intended for informational and personal development purposes only.
It does not constitute medical, psychological, therapeutic, or professional advice.
Users remain solely responsible for how they use the content and services offered.
Ekhophos shall not be held liable for any direct or indirect damages resulting from the use of the website or its services.
10. Personal Data
Personal data is processed in accordance with the Privacy Policy available on the website.
11. Governing Law
These Terms are governed by French law.
In the event of a dispute, and failing amicable resolution, the competent courts shall be those within the jurisdiction of the publisher’s place of residence.
Refund Policy
Digital Products (Meditations, E-books, Online Programs)
All digital products offered on ekhophos.com (including audio meditations, digital books, online programs, and downloadable content) are accessible immediately after purchase.
In accordance with applicable consumer protection laws, the right of withdrawal does not apply to digital content that is delivered immediately after purchase once performance has begun with the customer’s prior express consent.
By completing the purchase, the customer expressly agrees to the immediate delivery of the digital content and acknowledges that they waive their right of withdrawal.
Therefore, no refunds will be issued for digital products once the purchase has been completed.
Individual Sessions
Any cancellation or request to reschedule must be made at least 48 hours before the scheduled session.
Cancellations made less than 48 hours before the session are non-refundable and cannot be rescheduled.
Events and Workshops
Tickets purchased for events, workshops, or gatherings organized by Ekhophos are non-refundable.
In the event that an event is cancelled by the organizer, a full refund will be issued.
Tickets may be transferred to another person, provided that the organizer is informed in advance.
Exceptional Circumstances
Any special requests may be reviewed on a case-by-case basis. However, this does not constitute an obligation to provide a refund.
Delivery Policy
1. Physical Products
Physical products offered on ekhophos.com (including printed books or any other physical items) are shipped to the address provided by the customer at the time of purchase.
Orders are generally processed within 2 to 7 business days after payment confirmation, unless otherwise specified at the time of purchase.
Delivery times may vary depending on:
The country of destination
The selected carrier
Current logistical conditions
Shipping costs are indicated before final validation of the order.
Ekhophos cannot be held responsible for:
Delays attributable to the carrier,
Incorrect shipping information provided by the customer,
Losses or delays caused by circumstances beyond its control,
Any customs duties, taxes, or additional charges applied in the destination country.
In the event of a damaged, incomplete, or undelivered package, the customer is invited to contact:
Each situation will be reviewed individually in order to provide an appropriate solution.
2. Digital Products
Digital products offered on ekhophos.com (including audio meditations, e-books, online programs, or any other downloadable content) are made available immediately after payment confirmation.
Access to the content is provided:
Through direct download,
Through secure access to a personal account,
Or via email containing a download link.
Download links are valid for a limited period as indicated at the time of purchase. It is the customer’s responsibility to download and securely store the content within the specified timeframe.
Customers are strongly advised to create a personal backup of the file after downloading.
Ekhophos cannot be held responsible for:
Failure to download the product within the specified timeframe,
Loss, deletion, or corruption of the file after download,
Incorrect email address provided by the customer,
Technical issues beyond its control.
No automatic re-delivery of digital content can be guaranteed once the access period has expired.
If any difficulty is encountered immediately after purchase, the customer may contact:
Privacy Policy
1. Introduction
This Privacy Policy aims to inform users of the website ekhophos.com about how their personal data is collected, used, and protected.
We attach great importance to respecting your privacy and protecting your personal data.
2. Data Controller
The Data Controller responsible for processing personal data is:
Zuzana Lemaire
Rouen, Normandy, France
Email: ekhophos@gmail.com
3. Data Collected
The website ekhophos.com may collect the following personal data:
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First and last name
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Email address
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Phone number
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Information voluntarily submitted through contact forms
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Information necessary for registration to programs, sessions, or meditations
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Payment-related information (processed via secure payment platforms; no banking data is stored directly on the site)
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Browsing data (IP address, browser type, cookies)
Data collected is limited to what is strictly necessary.
4. Purpose of Data Collection
Personal data is collected for the following purposes:
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Responding to inquiries submitted through the website
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Managing registrations for programs, sessions, or content
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Processing payments
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Sending newsletters or updates (only with your consent)
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Improving user experience
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Complying with applicable legal obligations
5. Legal Basis for Processing
Personal data is processed on the basis of:
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The user’s consent
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The performance of a contract (purchase, registration, booking)
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Compliance with legal obligations
6. Data Sharing
Personal data is never sold or transferred to third parties.
It may only be shared with service providers necessary for the operation of the website, such as:
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Website hosting provider
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Secure payment platforms
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Email marketing services
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Analytics tools
These providers are required to ensure confidentiality and data protection in accordance with applicable regulations.
7. Data Retention
Personal data is retained only for the time necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
Newsletter-related data is kept until you withdraw your consent or unsubscribe.
8. Security
ekhophos.com implements appropriate technical and organizational measures to ensure the security of personal data and to prevent unauthorized access, disclosure, alteration, or destruction.
9. Cookies
The website may use cookies to improve browsing experience and analyze website traffic.
You may configure your browser settings to refuse some or all cookies.
10. Your Rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
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Right of access
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Right to rectification
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Right to erasure
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Right to restriction of processing
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Right to object
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Right to data portability
You may exercise these rights by contacting: ekhophos@gmail.com
11. Changes to This Policy
This Privacy Policy may be updated at any time.
The version published on the website is the one currently in force.
Accessibility Statement
Ekhophos is committed to making its website accessible to the widest possible audience, in accordance with digital accessibility principles.
We strive to provide a website that is:
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Clear and easy to read
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Usable across different devices (desktop, tablet, mobile)
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Structured in a logical and consistent manner
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Compatible, as far as possible, with assistive technologies (such as screen readers and keyboard navigation)
Compliance Status
The website ekhophos.com has not yet undergone a full formal accessibility audit.
However, we are committed to continuously improving the accessibility of our content and to addressing any difficulties that may be reported.
Possible Limitations
Some features, multimedia content, or third-party elements may present accessibility limitations beyond our direct control.
We work to identify and improve such issues whenever possible.
Contact
If you experience any difficulty accessing content or services on this website, please contact us at:
Email: ekhophos@gmail.com
We are committed to reviewing your request and providing an appropriate solution as promptly as possible.
Ongoing Improvement
Ekhophos is engaged in an ongoing process of improving digital accessibility in order to ensure that all users can access its content under the best possible conditions.
